Customer Help

Our happiness team is always here to assist.

Common purchase questions.

Orders and Shipping

Fedex Overnight: Cut-off 2pm
Fedex 2-Day: Cut-Off 2pm
UPS Ground: Cut-Off 5pm
USPS: Cut-Off 3pm

Please navigate to the Getting Started portal to create an account.

You can edit the details of your Account at any time by navigating to the My Account area.

Visit the Orders dashboard to manage, track and view order details.

Our state-of-the-art platform allows secure  one-time, recurring and stored payment methods of your choice.

Yes. All accounts are taxable unless you provide a tax-exempt certificate for your entity. All taxes are calculated automatically based on your delivery zip code.
All accounts outside of California are non-taxable automatically.

Yes. We ship international to all countries with the exceptions of U.S. regulated or prohibited states.

Due to our distributed network and fulfillment centers, it is likely possible that sometimes your order(s) and items arrive in different packages on different days. 

If you need to swap an item

Returns and Exchanges

Our worry-free policy will accept your unused products within 7 days of purchase, no questions asked.

If there is an error with your order, please contact us immediately to return or replace your items.

If your items arrived damaged, please contact us as soon as possible for a replacement.

If you have questions about an order, please us via our Contact Us section.

To modify, track or cancel an order, visit our Orders dashboard.